Is Your Sales Team Broken?

Ours was, we couldn't consistently onboard new hires & our top producers promised the world just to get sales. The amount of shenanigans that went on behind the scenes was nauseating. We fixed this by building a tool that allows everyone to learn in real time the things that do and do not work on meetings & phone calls. How? Well, Ripcord records, transcribes, analyzes all calls & online meetings and then shares the transcription & audio with your team in real time. You probably do this manually, listening occasionally over peoples shoulder to understand their 'secret sauce'. Our system replicates that concept, but in a way that makes your team KEEP learning and sharing so that you can reliably train new hires, all while providing tools that help close the deal.

Schedule a demo to see how we do it.

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We combine sales tools with collaboration.

Text Messaging

Full two way text messaging from your business number. Easy one click canned responses after calls as well as automatic text reminders prior to meetings to reduce now shows.

Dialer + CRM Sync

We automatically pull calls lists from all top CRMs to allow one click list dialing & the syncing of post call notes, transcription, emotions & recording back with your CRM.

One Click Meeting Join

Just by clicking a button Ripcord will automatically join your online meeting & start recording, transcribing, analyzing and sharing.

In/Outbound Routing

Ensure all inbound & outbound calls are always picked up using our customizable routing options. You can also trigger automatic calls from any new source via Zapier!

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Record All Calls & Online Meetings

Ripcord will join & transcribe then share & notify your team of any & all calls or meetings to increase the culture of collaboration & the iterative process of learning (wow that's a mouth-full).

  • Our system is truly real time. Our training occurs live on your calls so that your team trains while they are doing their job..
  • Have internal/external coaches join sales/support calls live & online meetings. Leave real time notes, suggestions & emojis.
  • Use real time call transcription to suggest keywords that match your FAQ/Knowledge base entries, so they learn a little bit more about your product during each call.
  • If a call is going bad a coach/mentor can break into the call or the sales/support rep can pull the 'Ripcord' and request help.

Reduce Your No Shows

You can only learn from a call that takes place! Ripcord has a ton of inovative tools that makes sure you and your clients show up to your meetings. Ripcord acts like your personal booking & reminder assistant to reduce no shows by over 60%.

  • Easy to use/share booking calendar to make it super easy for people to book an appointment
  • Automatic text messages to confirm meetings & calls.
  • AI driven communication to handle cancels, reschedules & no shows.
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Knowledge Sharing, Alerts, Bookmarks & Reports Oh My!

Ripcord has tons of features built around the realtime sharing of information to make your team sell/support better, faster, stronger!

  • Answer questions for your team once and save to the shared knowledge base, that pop up answers based on keywords in LIVE calls.
  • Get notifications whenever specific keywords are said in your LIVE calls.
  • Bookmark your teams best and worst moments so that teammates can learn from others.
  • Killer reporting on teammates to better understand why or why not someone is successful.

Deep Slack Integration

Get notified of new calls via our Slackbot. Join calls & interact with calls right from your Slack desktop or mobile app. Our interface is great, but if you would rather never leave Slack we give you that option.

New Call Notifications

When a new call from a teammate is available you will know right in Slack. Join that call via your desktop or listen from your cellphone.

Call Transcriptions

All call transcriptions can be place in a channel as a separate thread. Leave comments on the call/thread which will be synced!

Put Me in Coach!

Ripcord is the first conversational intelligence platform designed to accomodate external coaching. That means if you run a sales or support coaching company and are looking to offer more value for your clients, we have the solution for you! Ripcord allows you to take part in your clients calls from one dashboard. We act as force multiplier so that one coach theoretically could be monitoring dozens of accounts without breaking a sweat. Even share all your sales/support knowledge and tips via our knowledge base system, so even when your not live on your clients calls they still benefit from your accumulated know how.

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See How Ripcord Works

Real Time Conversational Intelligence at Work

Simple Pricing of $499/mo

Unlimited seats are just $499/mo + 5c/min for real time transcription, IBM Watson AI voice analysis, storage & full use of the Ripcord collaborative learning environment. If you wish certain teammates to not use our detailed transcription & just use the phone system the cost for calling is just 2c/min. Text messages are 1.5c/sms. Post call recording zaps are 4c/min. There are NO contracts.

Request Demo   Purchase $499

Need Help? Say Hello

Got a Question? We'd love to hear from you. Send us a message and we will respond you as soon as possible