Ripcord is an easy to use cost effective tool that builds a culture of collaboration between your knowledge holders & your new hires. Ripcord records, transcribes, analyzes calls & online meeting and then shares the transcription & audio with your team in real time. Most teams train people by listening to a few live calls or sitting next to a top producer for a day. Our system replicates that concept, but in a way that makes your team KEEP learning and sharing so that you can reliably hire new people & get them up to speed faster.
Schedule a demo to see how we do it.
Other popular use cases...
Ripcord will join & transcribe then share & notify your team of any & all calls or meetings to increase the culture of collaboration & the iterative process of learning (wow that's a mouth-full).
Take your conversations from the call to chat to keep the engagement going with your coworkers. Share tips, moments in calls, or just hang out in your virtual 'water cooler' just for your sales team.
Ripcord has tons of features built around the realtime sharing of information to make your team sell/support better, faster, stronger!
Get notified of new calls via our Slackbot. Join calls & interact with calls right from your Slack desktop or mobile app. Our interface is great, but if you would rather never leave Slack we give you that option.
Ripcord is the first conversational intelligence platform designed to accomodate external coaching. That means if you run a sales or support coaching company and are looking to offer more value for your clients, we have the solution for you! Ripcord allows you to take part in your clients calls from one dashboard. We act as force multiplier so that one coach theoretically could be monitoring dozens of accounts without breaking a sweat. Even share all your sales/support knowledge and tips via our knowledge base system, so even when your not live on your clients calls they still benefit from your accumulated know how.
Before Ripcord, our training was very very informal & unstructured & it showed in our results. Now everyone is on their A game and I couldn't be happier.
Ripcord did something very interesting for our team. It helped our coaches more than our trainees because it got them into the rhythm of coaching, something that they never did with consistency prior.
I thought my rainmaker was unstoppable. I also didn't know why we had so many cancellations after a few months. Ripcord revealed it was his no so ethical approach to sales. Transparency is an amazing thing.
Worrying about loosing my top producers is a thing of the past! Now that we can scale our sales team with surgical precision, I sleep much much better.
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